Salary: : £30,000.00+ per year (Based on experience)
Hours: Monday-Friday, 9:30 – 18:30
Location: Enfield, London (On-site)

Job Overview:
As the Social Media & Design Executive, you’ll play a pivotal role in our B2B and B2C branches, focusing on social media and graphic design tasks. Working within the Design Team, you’ll report to the Art Director and receive additional guidance from the Managing Directors.

Responsibilities:

• Craft engaging social media posts and captions, maintaining professional profiles across platforms like Facebook, Instagram, TikTok, and LinkedIn.
• Elevate the company’s social media presence in terms of revenue, followers, and engagement.
• Develop a marketing event calendar, schedule relevant activities, and actively participate in weekly team meetings.
• Stay abreast of current social media trends to keep our content fresh and ahead of the curve.
• Engage with customer comments, feedback, and messages, ensuring effective communication on social channels.
• Strategically plan and execute social media campaigns to boost engagement and reach new audiences, consistently researching and proposing innovative ideas.
• Create compelling graphic and video content for social media sharing.
• Collaborate with affiliate partners.
• Analyse and report social media data for review by the Art Director and Management Team.
• Design various marketing assets, including emails, print materials, and website images.
• Manage E-commerce back-end spreadsheets (Stock/New products on Shopify-based platforms).
• Receive basic training for packaging graphic design.

Skills:

• Proficient in graphic design using Adobe Creative Suite.
• Skilled in video creation using Adobe Creative Suite.
• Familiarity with social media management tools (e.g., Loomly) and analytics platforms (Google Analytics).
• Strong understanding of paid social advertising, including targeting, bidding, and ad creative optimization.
• Expertise in content creation and curation for social media, including writing and editing.
• Provide actionable insights to enhance social media effectiveness and achieve business goals.
• Stay updated on industry trends, algorithm changes, and best practices to maintain a competitive edge.
• Candidates must provide a portfolio showcasing graphic/video design skills and a proven track record of managing social media accounts and executing successful campaigns.

Nice to Have:

• Photography and videography skills.
• Experience with Amazon Seller Central.
• Interest or background in our industry.

Experience:

• Social media marketing: 2 years (required)
• Graphic design: 2 years (required)

Benefits:

• Free parking

If you’re passionate about graphic design, marketing, and social media, and you have the skills to drive engagement and brand awareness, we’d love to hear from you.
To apply, please send an email to l.morgan@sqprofessional.com if this role resonates with you.

Salary: £30,261.00-£32,722.00 per year
Hours: Monday-Friday, 9:30 – 18:30
Location: Enfield, London (In person)

Job Overview:
We are seeking a Customer Service Manager to lead our dynamic team in delivering exceptional service to our diverse customer base. The ideal candidate will possess strong communication skills, leadership abilities, and a passion for providing top-tier customer support.

Responsibilities:

• Manage and supervise the customer service and operations team to ensure high levels of customer satisfaction
• Analyse customer service data to improve processes and enhance the overall customer experience
• Communicate with customers via various channels to address inquiries, complaints, and feedback -this includes social media platforms
• Oversee multilingual customer support initiatives to cater to a global clientele
• Develop and implement strategies to enhance customer service operations
• Lead by example, demonstrating effective problem-solving skills and conflict resolution techniques

Qualification

• Proficiency in English; fluency in Urdu or Punjabi is a bonus
• Previous experience in supervising and managing a customer service team
• Strong leadership skills with the ability to motivate and guide team members
• Excellent communication skills, both written and verbal
• Ability to analyse data and identify trends to drive continuous improvement

Benefits

• Free parking

Join our team as a Customer Service Manager and play a key role in providing outstanding service to our customers while leading a dedicated team towards success. Apply now!
Please apply by sending an email to l.morgan@sqprofessional.com

Salary: £30,000.00-£45,000.00 per year
Hours: Monday-Friday, 9:30 – 18:30
Location: Enfield, London (In person)

Job Overview:
We are seeking a Wholesale Manager to oversee our wholesale operations and drive sales growth. The ideal candidate will have strong leadership skills, excellent organisational abilities, and a proven track record in retail and sales management.

Responsibilities:

• Develop and implement wholesale strategies to achieve sales targets
• Manage and motivate the wholesale team to maximise performance
• Coordinate with suppliers to ensure timely delivery of products
• Monitor market trends and competitor activities to identify opportunities for growth
• Conduct regular sales meetings and provide training to enhance team performance
• Maintain accurate records of sales, inventory, and customer interactions
• Handle customer queries and complaints in a professional manner
• Collaborate with the marketing department to create promotional campaigns

Skills

• Leadership: Ability to lead and inspire a team towards achieving goals
• Organisational: Strong organisational skills to manage multiple tasks effectively
• Administrative: Proficient in handling administrative tasks efficiently
• Sales: Proven track record in driving sales growth
• Retail Management: Experience in retail management within a wholesale environment
• Time Management: Ability to prioritise tasks and meet deadlines
• Phone Etiquette: Excellent communication skills over the phone with customers and suppliers
• Team Management: Skilful in managing and motivating a team towards success
• Sales Management: Proficiency in managing sales processes and strategies effectively
• Manage: Capability to oversee wholesale operations and drive business success

Experience

• Retail sales: 1 year (preferred)
• Supervising experience: 1 year (preferred)
• Customer service: 1 year (preferred)
• Retail management: 1 year (preferred)
• Management: 1 year (preferred)

Benefits

• Free parking

If this role is for you, please apply by sending an email to l.morgan@sqprofessional.com

Salary: Salary dependant on experience
Hours: Monday-Friday, 9:30 – 18:30
Location: Enfield, London
Sector: Design/Marketing
Job Type: Full-Time
Reports to: Art Director

Job Overview:
Join our dynamic cookware brand as a Graphic Designer! We are looking for a creative, multi-talented designer who can bring innovative ideas to life through web design, packaging, photography, design layouts, and product design. The ideal candidate will play a pivotal role in developing the visual identity of our cookware products and enhancing the customer experience across multiple touchpoints. This is an exciting opportunity for someone with a passion for both design and the culinary world.

Responsibilities:

• 1. Web Design
• Design, maintain, and enhance the company’s website, ensuring it reflects our premium brand while providing an intuitive, user-friendly shopping experience
• Collaborate with developers to create mobile-responsive, SEO-friendly designs.
• Create custom visuals, banners, and icons for the website, landing pages, and digital marketing campaigns.
• 2. Packaging Design
• Develop innovative, functional, and eco-friendly packaging designs for cookware products that reflect the brand's values and appeal to our target customers.
• Collaborate with product development and manufacturing teams to ensure packaging is both visually compelling and functional.
• Work with suppliers and vendors to oversee the production and quality of packaging materials.
• 3. Photography
• Style, shoot, and edit high-quality product photography for the website, social media, and marketing materials.
• Capture lifestyle images of cookware in use, helping to tell the brand’s story and engage our audience.
• Edit and enhance images to ensure consistency and alignment with brand guidelines.
• 4. Design Layouts
• Create eye-catching design layouts for print and digital marketing collateral including brochures, catalogues, email campaigns, social media graphics, and promotional materials.
• Collaborate with the marketing team to produce on-brand visuals that effectively communicate the product’s value and appeal.
• 5. Product Design Support
• Assist the product development team by designing or refining the visual aspects of cookware items, such as colours, textures, and patterns.
• Create digital mock-ups, sketches, or 3D renders of new product ideas to visualize concepts before production.
• Ensure product design aligns with both user experience and manufacturing constraints.
• 6. Brand Development
• Contribute to the ongoing development and evolution of the brand’s visual identity, ensuring all design elements are cohesive and consistently represent the company’s values.
• Maintain and update brand guidelines as necessary.

Skills:

• Degree educated
• 3+ years of experience in graphic design and/or web design with a focus on consumer goods, packaging, or related fields.
• Proficient in design software including Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, or other relevant tools.
• Experience in product photography, lighting, and post-editing (Lightroom or equivalent).
• Strong understanding of typography, colour theory, and design principles.
• Familiarity with web design principles and experience working on e-commerce platforms.
• Knowledge of packaging materials and printing processes.
• Excellent attention to detail and the ability to manage multiple projects in a fast-paced environment.

Preferred Skills:

• Experience in UX/UI design, especially for e-commerce websites.
• Familiarity with cookware or kitchen-related product design is a plus.
• Knowledge of 3D design or CAD software for product prototyping.
• Understanding of sustainable packaging solutions.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunity to work with a creative and passionate team in the cookware industry.
• Room for professional growth and development.
• Staff discounts on cookware and other company products.

If you are a creative thinker who loves designing beautiful products and experiences that delight customers, we'd love to hear from you! To apply, please send an email to l.morgan@sqprofessional.com if this role resonates with you.

Salary: Salary dependant on experience
Hours: Monday-Friday, 9:30 – 18:30
Location: Enfield, London
Sector: Design/Marketing

The Role:
The Sales and Marketing Executive oversees day to day marketing activities for both B2B and B2C branches of the company. The marketer will take over the existing workflows and strategies and build a new and improved Marketing Team.

Job Overview:
The Sales and Marketing Executive is responsible for contributing to the Marketing & Social Media Strategies and working to create content for campaigns, products and blog posting activity, providing analysis of current campaigns and feeding the information to the Management team.

If this role is for you, please apply by sending an email to l.morgan@sqprofessional.com